Advisories

IMPORTANT ADVISORY

Dear Valued Consumers,

Please be informed that Richli Water Inc. will conduct preventive maintenance on Rapid Sand Filter No. 1 (RSF 1) starting October 1, 2026.
As part of this important maintenance activity, the existing filter media of RSF 1 will be replaced with new imported filter media from Vietnam, which has already arrived and is ready for installation.

🛠️ Expected Maintenance Duration:
Approximately 3–4 days (conservative estimate)
💧 Expected Pipeline Pressure Recovery Period:
Approximately 10–12 days

Please note that while the physical maintenance and filter media replacement are expected to take around 3–4 days, the water system will require additional time to gradually recover and stabilize after the maintenance. During the recovery period, consumers may experience low water pressure, intermittent supply, or reduced water availability, particularly in elevated and far-end areas.

We encourage all consumers to store sufficient water for essential household needs before October 1, 2026, especially those in areas that are more susceptible to low pressure during system recovery.

We sincerely apologize for any inconvenience this may cause and appreciate your continued understanding as we work to improve our water service.

Thank you for your patience and continued trust in Richli Water Inc. 

Posted on: Wednesday 23rd of September 2026